Agile Phone Service Retirement 30 June 2007

Retirement of the Agile Post-Paid Phone Service

Effective from 30th April 2007, the Agile Post-paid phone service is no longer available for new customers.

The Agile Post-paid phone service will continue to operate for existing customers until midnight (central standard time) 30th June 2007.

History

In April 2001, Agile launched a voice service that cut the cost of phone callls for 18,000 rural South Australians in the Coorong. The service has since spread into other regional areas around South Australia as well as nationally to capital cities around Australia.

In April 2005 Internode (Agile's sister company) launched a new voice service called NodePhone, delivering smarter, cheaper and higher quality voice services across Australia.

Reason for retiring the service

The success of NodePhone and the wide-spread availability of broadband services from Internode nationally means it is now time for NodePhone to take over from the Agile Post-Paid system.

Agile Post-Paid Account Customers are encouraged to visit the NodePhone website for more information on how to get started using NodePhone.

When the service will be retired

The Agile Post-Paid phone account service will continue to operate until midnight, 30 June 2007, Australian Central Standard Time.

New services are no longer available.

Agile Autodialer

If you purchased an autodialer unit after 1 November 2006, then you are entitled to a full refund. Please return the unit (and include a return address) to:

Internode
Agile Phone Card Returns
Agile Auto-Dialler refund
Reply Paid 284
Adelaide SA 5000

A cheque payable to your name for the full purchase price of the unit will be posted to your included address.

NOTE: THIS IS A REPLY PAID POSTAGE ADDRESS, DO NOT AFFIX ANY POSTAGE OR STAMPS

Processing time for refunds

• Autodialer units will be accepted for refund up to, but no later than, last mail on Tuesday 31 July 2007.
• Please allow at least 30 days for postage and processing for all refunds.

 

 

If you require further information that isn't covered above,
please call Internode on 13 66 33 and select the Accounts option.